Q1.What is the Trade Term?
A1:Ex-work factory, FOB NINGBO, FOB SHANGHAI, CIF
Q2. How long is the guarantee (period)?
A2:Three years quality warranty.
Q3.How many colors for selection?
A3:We will provide a color card. Choose your favorite.
Q4.How long is our Production leading time?
A4:20-30 days upon deposit in normal season; 35-40 days in busy time.
Q5.What is the Payment term?
A5:T/T or L/C at sight. 30% Deposit to start production, balance before shipment.
Q6.What is the packing details?
A6:Knock down Packing with cartons, pear cotton for protection. Glass parts packed with wooden frames.
Q7.What kind of documents we will provide to you?
A7:B/L, Commercial Invoice, Packing List, Certificate of Origin.
Q8. During shipping, if there is a damage to products, how do you get replacement?
A8: Our agency ensures goods safety. Damaged goods are their responsibility, and we assist and compensate if not serious.
Q9. If there are any missing parts in our shipment, how long it takes for you to send?
A9: For small missing components, we will DHL them to you ASAP within a week.